Set up Business Email on your domain

Create your mailboxes, add the DNS records that let email reach them, and sign in to webmail — everything you need after ordering Business Email.

After you order

When your payment is confirmed, your Business Email service is activated automatically and we email you when it is ready. Everything else is done on the service's page: sign in to the client area, open Services and select your Business Email service.

1. Create your mailboxes

Your plan includes a number of mailboxes — the page shows how many you are using, for example Mailboxes (1 of 5).

1. Under Create a mailbox, enter the part before the @, for example info or sales.
2. Enter a display name — the name people see, for example Sales Team.
3. Choose a password with at least 10 characters, including upper and lower case letters and a number, and repeat it.
4. Click Create mailbox.

Note: We never store mailbox passwords. Keep yours safe — you can set a new one at any time with Change password.

2. Add the DNS records

Email can only reach your mailboxes once your domain's DNS points to our mail servers.

• Your domain uses our nameservers? We add the records for you — nothing to do. (If the domain already has another mail setup, we leave it untouched and contact you first.)
• DNS managed elsewhere? The page shows DNS records for your domain. Add them at your DNS provider:

Copy the values exactly as shown on the page.

Warning: If your domain already receives email somewhere else, changing the MX record moves all new email to your Business Email. If you are unsure, open a support ticket and we will help you switch without losing email.

3. Read your email

• In the browser: click Open next to Webmail and sign in with the full email address and its password.
• In a mail app or on your phone: see Use Business Email in your mail app or on your phone.

Manage mailboxes

Each mailbox has 15 GB of storage; the page shows how much is used.