Transfer a domain to APEX HostMate

Move a domain from another registrar to APEX HostMate: what to prepare at your current registrar, how to order the transfer, and how long it takes.

Before you start

At your current registrar, make sure that:

1. The domain is unlocked. Turn off the registrar or transfer lock.
2. You have the authorization code (also called the EPP code or Auth code).
3. The domain is more than 60 days old, and was not transferred in the last 60 days. Registries block transfers inside this period.
4. The domain has not expired. Renew it first if it is close to its expiry date.
5. You can receive email at the owner's address, in case the registry sends a confirmation.

Order the transfer

1. Go to Domain Transfer and enter your domain, or start a new order in the client area and choose to transfer a domain.
2. Enter the authorization code when asked.
3. Complete the order and pay the invoice.

Once the payment is confirmed, we submit the transfer to the registry.

What happens next

• Most transfers complete within 5 to 7 days. The previous registrar may approve sooner.
• Your website and email keep working during the transfer, as long as your DNS settings do not change.
• For most domain endings, a successful transfer adds one year to your registration, without losing the time you already had.

When the transfer is complete, the domain appears under Domains in your client area.

Troubleshooting