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Getting Started

Your first steps after ordering APEX hosting

Last reviewed: October 4, 2026 Applies to: APEX Shared 2 min read

What happens after you order APEX Shared hosting, where to find your login details, and the first things to set up so you can start building straight away.

1. Your workspace is set up automatically

As soon as your payment is confirmed, we create your Oracle APEX workspace, your database schema and your web space. This usually takes a few minutes.

While it is running, your service page in the client area shows Workspace setup in progress. When it is ready, we email you a welcome message.

Note: If setup takes longer than an hour, open a support ticket and we will prioritise it.

2. Find your login details

  1. Sign in to the client area at apexhostmate.com/client.
  2. Open Services and select your APEX service.
  3. The Access details card shows:
Detail What it is for
APEX workspace URL The address of your APEX sign-in page. The Open APEX button takes you there.
Workspace / Username Your workspace name, which is also your database username.
Password Your password — click Show or Copy.
Host, Port, Service name For database tools such as SQL Developer.
FTP / Website host and Webmail Your website address and webmail, where included in your plan.

3. Sign in to APEX

Open the APEX workspace URL and sign in with your workspace name, your account email address and your password. Step-by-step instructions are in Sign in to your APEX workspace.

4. Connect a database tool (optional)

To work with your tables from your computer, connect SQL Developer or another tool — see How to connect to your schema with SQL Developer.

5. Bring in an existing application (optional)

Moving from apex.oracle.com or another server? See Migrate your application from apex.oracle.com. Free migration is included with every plan, so you can also ask us to do it for you.

6. Protect your account

Turn on two-factor authentication for your client area. It takes two minutes and stops anyone who learns your password from taking over your services.

Good to know

Still need help?

Our Oracle APEX specialists are happy to help. Critical issues get a first response within 15 minutes, 24/7.